Accountancy
171
Agriculture, Fishing
3
Finance, Insurance
110
Call Centres
0
Catering & Hospitality
128
Construction, Property
131
Customer services
77
Defence/Armed Forces
67
Education
5
Electronics
70
Engineering, Manufacturing 174
Graduate, Trainees
62
Healthcare & Nursing
103
Human resources
78
IT & Internet
877
Legal
73
Management consultancy 63
Marketing, Advertising, PR 75
Media, Creative
12
Non-profit, Charities
0
Public sector & Services
17
Recruitment sales
98
Retail, Wholesale
55
Restaurant & Food Service 6
Sales
157
Science
23
Secretarial, Administration 48
Security
0
Senior appointments
8
Telecommunications
4
Transport, Logistics
12
Travel, Leisure, Tourism
43
Other
67
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Customer services Vacancy 167 |
| Post:Customer Care Representative
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Nottingham
|
| The announcement text: |
Customer Care Representative
Location: Luton, UK (25 miles north from London)
Salary: £14,500 - £16,000
Project Background:
Our client provides customer service to owners of motor vehicles across 20 European countries.
Job role * Activities * Responsibilities:
Working in a team within a customer service centre environment, responsible for the resolution of incoming contacts from car customers and dealers.
General day-to-day duties include:
· generally dealing with only English speaking customers
· initially focusing on answering inbound telephone calls
· working to strict service level criteria and deadlines
· working on own initiative to follow up and resolve the issues raised by customers
· understanding and applying the policies of our client to resolve the enquiries raised
· liaising with business partners
· delivering excellent customer service in a professional, polite and clear manner
· logging of all contacts and following up on action plans using a case management system
· using modern computer technology - including Word and other Windows packages
· role develops to include responding to correspondence in the form of letters, emails and faxes
|
| Contact information |
| Employer: |
|
| Email: |
1648@wolverhamptoncareer.informnow.com
|
| Phone: |
0131 555 0284
|
|
| |
Publication date: 2009-03-14 11:04:58
|
| |
|
|
